Great service

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Great service

Postby Raverdave » Thu May 12, 2011 12:58 pm

Just like to give credit when credit is due.........second purchase from BNA and again excellent service ! A big thumbs up!
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Re: Great service

Postby bigprop » Mon Jun 27, 2011 7:22 pm

I have bought a few kits from Brian now,& also must say how good his prices are & how great the service is. The other day, I received a helicopter kit from him & found a few parts missing (not his fault, but obviously "quality control" in China). I contacted him about the problem & he refunded my money straight away. He also told me to keep the kit. I sent him some photos of the contents of the box so that he could hopefully be compensated. It is people like him that help make our hobby a worthwhile one. Thanks again Brian.
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Re: Great service

Postby hovering » Fri Jan 06, 2012 4:16 pm

1st time BNA customer here and got an order in just before the Christmas/NY break.

They managed to get it posted before the holiday, and it arrived a few days later in great shape.

I don't know how busy they were, but I just wanted to say Thanks for effort!
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Joined: Sun Dec 05, 2010 5:01 pm

Re: Great service

Postby B_Finch » Mon Jan 16, 2012 5:14 pm

I had placed my 1st and 2nd orders with BNA over the weekend.

Great service and will purchase from them again.
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Location: Werribee, Victoria

Re: Great service

Postby newkitsplease » Sat Mar 09, 2013 9:57 am

I have been buying off BNA for a couple of years now and find there service impeccable.
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Joined: Mon Mar 04, 2013 7:55 pm

Re: Great service

Postby Devo » Sun Mar 10, 2013 9:47 am

Been using them for a couple of years also, never had a drama to date.

Re: Great service

Postby Smouch » Mon Mar 11, 2013 7:28 pm

Have used BNA twice, and find them brilliant to deal with.

Keep up the good work :D


In Build:
1/35 Verlinden German Camping Grounds, Tankers at rest.

ex R.A.N ASAC s249
Keep your head up, Keep smiling & above all remain flexible!
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Re: Great service

Postby billb » Thu Apr 04, 2013 7:40 am

First order (found them through this thread here)
Ordered on a public holiday Monday
Sent an email asking if thet could include a couple of other bits Tuesday morning
Well packed package, with all items, arrived Wednesday morning.
Top quality prices, range and service.
Will be buying from them again.
Posts: 265
Joined: Tue Mar 26, 2013 2:38 pm
Location: Monaro, south of Canberra

Re: Great service

Postby Rabbit Leader » Tue May 06, 2014 8:44 am

I've just come across this old thread and would like to also echo the great comments above.
BNA have always provided top notch service and have an excellent range of products.
They stock many "dangerous goods" items that just cannot be shipped from overseas.
Their prices are very competitive and best of all, your orders are shipped pretty much within 24 hours..

Thanks - from one of your happy customers... Dave
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Location: Wooloowin, Brisbane

Re: Great service

Postby Woody » Tue May 06, 2014 10:18 am

Good call Dave.

Brian runs a top show, so thanks from me too!
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